Orders are processed within 1–2 business days. Once your order has been dispatched, you’ll receive an email with a tracking number so you can follow your shipment.
United States: No customs fees. All orders ship from Delaware, USA.
Other countries: Customs duties or taxes may apply depending on your country’s import laws. These fees are the responsibility of the customer.
USA, Canada & South America: Orders ship from Delaware, USA via UPS Ground.
Asia, EU & other regions: Once your parcel clears customs in your country, it is handed off to your national postal service (e.g., Royal Mail in the UK, Deutsche Post in Germany, Korea Post in South Korea).
Australia: Orders are fulfilled locally.
As soon as your order ships, our fulfillment partners (LinkLogic or Import Logistics) will send you a dispatch confirmation with atracking link to the carrier’s website.
Overall shipping times vary depending on location. We are not in control of the Customs process and delays may occur whilst your parcel is being processed in Customs. Some general estimates would be: